Essential Skills for the Modern Manager
Can you motivate your team?
Overview:
This 2 day highly interactive workshop has been specifically designed to meet the constant demands on a manager in the 21st century. You will be able to manage your team, using the latest motivational techniques and empower individuals to surpass their expected potential. You will learn effective strategies to improve performance and achieve results, as well as manage change, deal with conflict and value and support your team.
View a brochure...click here
Benefits
- Recognise the characteristics of an outstanding manager
- Learn how to be assertive without being aggressive
- Effective strategies to manage, improve performance and achieve results
- Instill and maintain a culture which encourages creativity and innovation
- Master the art of delegation
- Resolve conflict quickly
- Produce effective plans
- Useful techniques to identify and manage stress
- Engage new staff positively from the outset
- Inspire motivational team meetings
- Recognise the benefit of exceptional customer services from your team
- Embrace change as a positive step forward
Who’s it for?
This course is an absolute must for anyone who manages people, typically:
- Staff looking to progress into a management position
- First Time Managers
- Supervisors
- Team Leaders
- Managers who have not received formal training
- Managers who are looking to inspire and motivate their team
What does this course cover?
- Key duties and responsibilities
- Characteristics of an outstanding manager
- How to be assertive without being aggressive
- How to motivate and inspire your team
- Effective strategies to manage, improve performance and achieve results
- How to delegate your workload in a positive manner
- How to select and successfully apply the most appropriate method of communication
- How to resolve conflict quickly
- How to develop and implement operational plans for your area
- How to manage stress
- How to induct new staff to your department
- Effective time management for yourself and your team
- How to empower creative and motivational team meetings
- How to instil a culture of exceptional customer services
- The importance of 1:1 meetings
- Staff development and appraisal systems
- Using feedback to facilitate change
When, Where and How to book for:
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Mar
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July
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Milton Keynes | ||
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Dec
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Investment:
£320 per person plus VAT. This includes lunch.
Maximum of 10 people on the course
Booking (Anywhere in the UK)
Call us on 01604 493341 or e-mail us at info@exceptional-training.co.uk to check availability and discuss things further. Alternatively please click here to request a call back.
Alternative Option
Why not take advantage of our in-company training, which can be tailored to your specific needs if required.
Investment:
1 Trainer = £600 per day, plus VAT, plus expenses if applicable.
Thank you for reading this page. We hope to hear from you soon.