Public courses...

Contact:  dave@exceptional-training.co.uk

• Communication & Negotiation
• Coaching for Success
• Customer Services
• Dealng with Angry Customers
• Essential Skills for the Modern Manager
• Powerful Presentation Skills
• Sales & Marketing
• Self-Confidence & Assertiveness
• Train the Trainer
• Training Needs Analysis

• Plus more
• Building & Sustaining Rapport
• Managing High & Low Performers

New for 2010

Free Advice

for

Employers

Are You Prepared?

Free Assemblies

• Bullying
• Mothers Day
• World Religions

Support for...

• HR Professionals
• Training Managers
• Teachers
• Trainers

Tea Break

Management Training

Funny 5 Minutes